Klaviyo

Ecommerce email and SMS built around customer data

Not yet scored against our rubric
Reviewed using our 25-point evaluation framework
Visit Official Website

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Starts at
Free to 250 profiles
Free trial
Free plan (250 profiles, 500 emails/mo)
Best for
Shopify and ecommerce stores segmenting on purchase behaviour
Last tested
2026-09-09

Quick verdict

Why we recommend Klaviyo

  • Free plan includes real automation, not just broadcasts
  • Segmentation on store data is the deepest in the category
  • Email support included for the first 60 days

Best for

  • Shopify
  • ecommerce stores segmenting on purchase behaviour

Not ideal for

  • Paid pricing scales by active profiles and gets steep quickly
  • Overkill for a simple newsletter

Pros

  • Free plan includes real automation, not just broadcasts
  • Segmentation on store data is the deepest in the category
  • Email support included for the first 60 days

Cons

  • Paid pricing scales by active profiles and gets steep quickly
  • Overkill for a simple newsletter

Key features

  • 250 active profiles and 500 emails/mo free
  • Email, SMS and push in one flow builder
  • Segmentation on order and browse history
  • Customer Hub and helpdesk
  • AI subject-line generation

Pricing

Starts at
Free to 250 profiles
Free plan / trial
Free plan (250 profiles, 500 emails/mo)
Value score
75/100

Pricing changes frequently — always confirm the latest plans on the official website.

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Our coverage of Klaviyo

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Klaviyo FAQ

Is Klaviyo worth it?+

Klaviyo has not been scored against our rubric yet. It's best for shopify and ecommerce stores segmenting on purchase behaviour. Free plan includes real automation, not just broadcasts.

Who is Klaviyo best for?+

Klaviyo is best for Shopify and ecommerce stores segmenting on purchase behaviour. Strengths: Free plan includes real automation, not just broadcasts Segmentation on store data is the deepest in the category

What are the best Klaviyo alternatives?+

Top alternatives are Mailchimp, Brevo, ActiveCampaign, MailerLite. Use the comparison links above to see how they stack up.

How much does Klaviyo cost?+

Klaviyo starts at Free to 250 profiles. Free trial: Free plan (250 profiles, 500 emails/mo).

What are the downsides of Klaviyo?+

Paid pricing scales by active profiles and gets steep quickly Overkill for a simple newsletter

Final verdict on Klaviyo

Not yet scored against our rubric.

Best use case: Shopify and ecommerce stores segmenting on purchase behaviour

Ecommerce email and SMS built around customer data

Visit Official Website

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Reader feedback

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